Hmmm, there could be a few reasons why that code didn't arrive...

1. It might have ended up in your junk mail folder, please check there.

2. You may be subscribing for a second time, we only send out out the code the first time.

3. There was a problem sending out the mail.

If you have ruled out 1 and 2 then please contact contact@sigr.cc and one of our jolly team will be happy to help you out!

There are a couple of places you can enter the code.

For mobile users, click on "CART" in the top right of the screen. There is a box called "Coupon" - enter the code here.

Alternatively, also for mobile users, you can add the code when you start checkout. Open the link "Show order summary" and you will see a box called "Discount code". Enter the code here.

If you're using a computer or tablet then the boxes should be easy to find either in the shopping cart or when you start the checkout. The boxes are the same as for mobile. Enter your code into one of these boxes, it doesn't matter which.

If you still can't see where to put the code then please contact contact@sigr.cc and we'll guide you.

We are following Nordic standards in all our products, so if you are familiar with another brand’s product from the Nordic countries, then our products will be the same size for you.

A simple rule if you have already bought clothes from us is that if for example you take a Large jersey, then a Large jacket would be the correct size for you. If you take a Small jersey then you will be good with a Small jacket. You will be the same size for all upper body clothes unless they are otherwise described in the product information.

Feel free to contact us by email at contact@sigr.cc if you still have any questions regarding the size.

Everything is included in our prices! Orders outside EU (Rest of the world) may have to pay import tax and duty according to the country of resident’s rules. Otherwise, nothing to worry about!

Double check your postcode including putting spaces in the right place, sometimes this can cause problems

If you still need help then please contact contact@sigr.cc and we'll check for you.

Please double check that the cardholder name is correct along with the CVC security code.

If it still doesn't work, please contact your bank or mail us at contact@sigr.cc and we'll try to help.

Contact us at contact@sigr.cc and we'll see if we can add that payment provider.

Sigr offers FEE WORLDWIDE SHIPPING! You heard right, no catches, free, nada, zilch. Check the prices for express shipping and how long it takes here.

For tracking, try this link.

Perhaps, perhaps not.

Many countries have an import tax free limit when ordering items from abroad. Here are some of those limits. If your order is less than the amount specified, YOU DO NOT HAVE TO PAY IMPORT TAX! = YAY!

• Australia: A$1000
• Canada: CAD$20
• Japan: JPY10000
• Mexico: $50
• New Zealand: NZD400
• Norway: NOK200
• Russia: €1000
• Switzerland: CHF200
• Turkey: €75
• USA: $800

Sigr delivers to every country in the world.

Read more about how you can return a product here. You are allowed to return an order up to 14 days after you receive it. Unless we have agreed otherwise then you are responsible for paying the return shipping cost. Be aware that there can be exceptions for specially made products and other items. For returns or exchanges, please pack items securely and post to:

Sigr
Tvistevägen 47,
907 29 Umeå,
Sweden

In the case of a return, please fill in the returns form you received in the package we sent you or download it here. The refund or exchange will be made as soon as we receive your returned goods. Any questions, please contact us at contact@sigr.cc.

You can either contact us through email contact@sigr.cc or fill in this form if you want to become a Sigr ambassador.

Usually you receive your order confirmation within a few minutes. If you have not received it yet, it may be that your order is still being processed and  therefore we recommend that you contact us by
email to contact@sigr.cc before placing a new order..